CANCELLATION POLICY:

THERE WILL BE NO EXCEPTIONS TO THE CANCELLATION POLICY

• WE OPERATE RAIN OR SHINE
• CUSTOMERS WILL RECEIVE A FULL REFUND WITH 10 DAYS NOTICE OF CANCELLATION
• CUSTOMERS WILL RECEIVE A CREDIT WITH LESS THAN 10 DAYS BUT MORE THAN 24 HOURS NOTICE OF CANCELLATION
• NO-SHOWS, ALTERATIONS, AND CANCELLATIONS WITHIN 24 HOURS WILL BE CHARGED FULL PRICE
• CUSTOMERS WILL RECEIVE A FULL REFUND IN CASE OF OPERATOR CANCELLATION DUE TO RISING WATER LEVELS OR OTHER UNFORESEEN CIRCUMSTANCES

WE DO NOT CLOSE FOR RAIN OR CHANCE OF RAIN. YOU ARE PARTICIPATING IN A RECREATIONAL WATER ACTIVITY. YOU WILL GET WET RAIN OR SHINE!